Emotional Intelligence (EQ) Assessment, Interpretation and Coaching
You’ve all met this person: the manager at the plant who is book-smart, mathematical, and great with process design. He can solve technical problems and is filled with ideas for continuous improvement. Yet, he can’t get others to follow or engage. People avoid face-to-face conversation with this person and work around him as much as possible. If ideas differ, it’s difficult to confront the difference. Mostly, everyone sticks with email and settles for less than satisfactory results. Turnover tends to be higher than it needs to be. This imaginary person exists in every manufacturing plant. In fact there is a little of this imaginary person in all of us (some more than others). The problem is often clear, but the solution seems vague, unapproachable, and complex. It doesn’t have to be. With a good EQ workout, our imaginary person will be be better able to…
What is EQ?EQ refers to emotional intelligence. It reflects our core capacities for working well with others. EQ is now seen as directly correlated with high performance and effective leadership. EQ is a like a muscle. It can be developed and strengthen. Moreover, a good EQ workout with support can provide leaders the necessary force to be increasingly effective in today’s complex business environment. People management is tough business. Pressures on organizations are greater than ever. Demands are real and resources are tight. Effective leadership requires a sophisticated set of interrelated competencies to navigate in a complex world. Leaders in multi-lingual work force have a broader set of “communication rules” to interpret and integrate into their leadership style. Leaders, especially in today’s dynamic and diverse world of work, need specific support to be able to effectively lead. The bottom line for effective leadership is to understand how to effectively manage our own emotional programming. For specific bottom line results as applied to a number of actual case studies, read The Business Case for Emotional Intelligence. To learn more about how PSI can help your organization build the EQ muscle with your leaders, contact us. To learn more about the EQ Profile tool see Learning in Action’s web site and click on Sample Profile. To get an idea of how others have experienced the EQ profile tool and interpretation, read their testimonials.
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“The fundamental task of leaders is to prime good feeling in those they lead. That occurs when a leader creates a resonance—a reservoir of positivity that frees the best in people. At its root then, the primal job of leadership is emotional.” ~Daniel Goleman, Primal Leadership
